How to Claim

1. How To Contact Us

Call: 0333 400 9375

Email: newclaim.insure4music@davies-group.com

Davies Group
PO BOX 2801
Hanley
Stoke on Trent
ST4 5DN

Please call us as soon as possible once you know you need to make a claim. If you call out of office hours, you can leave a message and you will be contacted the next working day.
For theft or malicious damage claims, you should notify the police as soon as you become aware of the loss or damage and request a crime reference number.

All claims should be reported within 28 days of the occurrence.

2. Useful Information You Should Have To Hand

To help the claims process run as quickly as possible, it’s useful to have the following information:

  • Your policy number
  • Date of occurrence

Insure4Music is a trading name for Ripe Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority.

3. What Happens Next

Once you’ve reported a claim, you will receive a claims form to complete and return either by post or email.

Although some claims are more complex than others, we will make the process as efficient and smooth as possible. The average theft claim usually takes between 7 – 10 working days to resolve.